IMPORTANT INFORMATION BEFORE COMING TO THE GRAND

COVID-19 POLICY FOR CUSTOMERS

If you are not fully vaccinated, we ask that you take a lateral flow test within 48 hours before coming to the venue. We do not require evidence of your vaccination or lateral flow test results, but trust that you will act responsibly.

 

If you have Covid-19 or you are presenting Covid-19 symptoms, please do not come in.

CASHLESS

We are now a cashless venue, we can only accept payments via debit / credit card throughout the whole venue.

TICKETLESS

You no longer need a ticket, just arrive with any of the following and we will check you in at reception:

* Confirmation email

* Order ID

* The card that you paid with

 

If you have purchased tickets for a larger party and will arrive to the venue separately, please ensure that all of your guests come with the Order ID so that we can check them in to the venue.